1. Collection and Usage of Personal Information
Personal information refers to information that identifies you as an individual; such as your name, mailing address, email address, contact number, serial numbers of purchase etc. This is only obtained when you voluntarily provide them to us upon consent.
We will collect your personal information for the following purposes:
i. Providing services to you such as processing a transaction, e-warranty registration, delivery and after-sales service
ii. Marketing and communication with you in relation to products and services offered by NOVITA (via post, facsimile transfer, electronic mail, telephone and/or mobile phone text messages)
Personal information may be obtained from:
i. Your use of this website
ii. Transactions carried out over this website
iii. Your subscription to the website services and;
iv. Your participation in our contests or sweepstakes
2. Access to Personal Information
Novita may, upon your written request to us, allow you to view your stored individual personal information. (Refer to point 11 for contact details.) We reserve the right to charge a reasonable administrative fee for this service. In exceptional circumstances, we reserve the right to deny you access to your personal information and may provide an explanation as required by applicable laws.
Exceptional circumstances include where:
i. An investigating authority or government institution objects to Novita complying with a customer’s request
ii. Data is collected in connection with an investigation of a breach contract, suspicion of fraudulent activities or contravention of law
3. Accuracy of Personal Information
Novita needs your assistance to ensure that your personal information is current, complete and accurate. As such, please inform us of your changes and submit your updated particulars to us in writing. (Refer to point 11 for contact details.)
4. Disclosure of Personal Data
In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Novita may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
5. Securing Your Data
Novita will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Novita will store all the personal information you provide on its secure servers.
(Information relating to electronic transactions entered into via this website will be protected by encryption technology.)
6. Choice of Opting Out
Novita will only contact you if you consent to be contacted. If you choose to receive electronic mails, we may send you messages describing updates, new product launches or promotional offers.
You can choose to stop receiving such emails at any point of time. Simply send state your request in writing and we will make the requested changes. (Refer to point 11 for contact details.) After opting out, kindly note that you will no longer receive updates or promotional offers from us.
7. Access and Correct Personal Information
You may modify or delete your personal information by stating your request in writing and we will make the requested changes. (Refer to point 11 for contact details.)
8. Cross-border data transfers
(In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.)
You agree to such cross-border transfers of personal information.
10. Other websites
11. Contact Novita
By email to email@example.com
By post to 8 Tagore Drive #04-00 Singapore 787624
12. This Privacy Statement